If you want to create a solid team of your best workers, it helps to get your best into leadership roles. However, some may need encouragement to take that next step – they may not think they have the aptitude to do the job or may not even consider the possibility. So, if you can encourage them from a supervisor perspective to work on these skills, that may be just what they need.
A good leader knows how to improve overall strategy for success using application of strategies and business insights. By looking at trends, customers, employees, and stakeholders and applying strategy, they create value for the company through collaboration within the company.
Rather than focusing on operations, leaders should understand that they need to center their businesses around customers. Encourage your best employees to show they understand customer perspective and they will create and deliver value from it. Satisfied customers mean successful business – and a savvy leader knows how to parlay one into the other.
Can you read yourself and others well, and can you use that skill effectively in your business? EI matters just as much as intellectual ability – it affects how you manage groups (power dynamics) and adjust to change. A potential leader can enhance EI by learning how to interpret nonverbal cues and reducing stress quickly.
Obviously, innovation helps one compete against the competition but more importantly, a great leader encourages innovation throughout the organization in terms of creative thinking. Know how to foster that creativity through appropriate tools, sufficient resources to help encourage ideas, and the ability to make those ideas into reality.
If something goes wrong, a good leader takes responsibility when something doesn’t go as planned rather than avoiding blame or trying to pass it on to someone else. This helps the rest of the staff trust their leader to do the right thing and follow suit when they make mistakes.
Communication goes way beyond writing and speaking; the back-and-forth includes listening as well. Active listening means you not only hear what the person says; you understand why they’ve said it. Effective future leaders need to actively listen to everyone around them.
You have the makings of quality leaders in your top talent. Encourage them to build on these six skills to become effective, and visit PrideStaff to find your next great hire.