A good leader understands that they must have multiple professional and people to work best with their employees, and that includes emotional intelligence, or the ability to observe and examine the emotions of others, as well as properly monitor their own. In fact, emotional intelligence can often mark the difference between getting hired or earning a promotion. And while it’s based partially on intuition, you can improve your own emotional intelligence to respond better to stressful situations, including making tough decisions and acting as a leader.
Accept your emotions.
Rather than trying to frequently squelch your emotions, check in with yourself a few times a day to see how you’re feeling and evaluate strengths and weaknesses. Accept that you have both and that you should work on the latter.
Work on connecting thoughts and emotions.
Upon having a feeling, take a little time to examine it: What do you think about it? Is what you’re feeling healthy? Normal? Do what you can to accept uncomfortable emotions rather than stopping them or harshly judging yourself.
Lessen stressful situations.
Those who function successfully in business and life know how to stay calm in tough situations and control their emotions. Figure out your stress triggers and look at how you respond, as it usually connects with how you interact with others. Find more positive, calming ways to deal with those situations, whether it means taking some deep breaths or a five-minute walk.
Focus on the non-verbal.
So much of our communication comes through body language and tone of voice that can send unintended messages. Controlling your non-verbal cues comes from eye contact, close listening, and taking a step back before judging or offering an opinion.
Avoid acting without thinking.
You are someone else’s environment. In other words, your actions affect those around you. Put yourself in the other person’s shoes and see how your actions will impact that person. If your action will have negative effects, think about how to help deal with them.
Emphasize humor and humility.
Those who meet challenges with humor tend to deal with them better, and it can de-escalate a tough situation. Similarly, those who do excellent work will naturally get the attention and accolades they may desire. Otherwise, letting others have their moments demonstrates self-confidence: You don’t always have to be the center of attention.
With emotional intelligence and humility comes the ability to accept the consequences of your mistakes or actions. Forgive instead of letting negative emotions reign, apologize right away when you’ve hurt someone, and don’t get sucked into arguments.
Emotional intelligence can help you improve both your career and your overall interactions with people. Taking these steps can help you hone your own. For advice on being a strong leader in the workplace, visit PrideStaff today!